Smith Brothers is the oldest and largest family-owned commercial HVAC merchant operating within the UK.

As a poor DIYer, I was very impressed with the initial help on the phone and later in your Wooburn Green store.

Jack was accommodating even though the sale value was just under £30.

Thank you, Jack!..Read More

I called into the Northampton branch with just a pattern of a flange I needed. I didn’t know exactly what I actually needed, only fittings to fit my pattern. Although I have no account with Smith Brothers Stores, and clearly the components were of no significant value to them, the… Read More

I ordered some products from Smith Brothers this week and I just wanted to express how impressed I was with the service I received from the A/C internal sales person at the Heathrow branch. His customer service skills are outstanding and he was more than helpful. He was efficient and… Read More

Most of the time, I require items the next day AM and SBS always deliver. With a wide range of products and high volume of stock, I always get the goods! Working with the Engineer to forward plan quantities of plant, tube and fittings, Smith Brothers always gives an idea… Read More

We started using SBS Newcastle when they opened at Team Valley, and from the very first day, their service and stock have been excellent. They are always our 1st choice as a supplier for ordering materials… Read More

I honestly can’t tell you how important it was to complete the section and works for our Client to commence manufacture in their new facility. While these materials were not huge in quantity, they were of critical importance.

So, from me personally, I would like to say the biggest thank...Read More

A first-class service from Smith Brothers Cambridge, these guys are more than just a merchant… Read More

JCW have been well supported by Smith Brothers Stores for a number years. Their Leicester branch have provided us with expertise, pre-sale knowledge, on-time deliveries and excellent technical after care. This family owned business goes the extra mile to make sure our expectations are met and beyond. I would definitely… Read More

I would like to extend my gratitude to your company and in particular the staff at your Cambridge branch in Swavesey. Waldo fritz demonstrated exceptional customer service in order to fulfil my last minute request. The tools I requested were not in stock at the Cambridge branch, but Waldo arranged… Read More

I wanted to tell you how impressed I’ve been with the office recently, they are coming back with prices super quick and beating your competitor’s prices the majority of the time. The service from your team has been second to none. There has been the odd occasion when the wrong… Read More