Smith Brothers is the oldest and largest family-owned commercial HVAC merchant operating within the UK.

Just wanted to drop you a line in reference to the team at Cardiff branch, as they pulled out all the stops to help us reinstate a hotel site in Cornwall for a client, which had to have their gas reinstate after an emergency gas meter change. Needless to say… Read More

I would like to extend my gratitude to your company and in particular the staff at your Cambridge branch in Swavesey. Waldo fritz demonstrated exceptional customer service in order to fulfil my last minute request. The tools I requested were not in stock at the Cambridge branch, but Waldo arranged… Read More

We’ve been using SBS predominately as our main supplier now since 2015, whether it’s pumps, copper fittings, plastic pipework all the way to hire equipment. You can tend to count on Smith Brothers helping you out with a wide range of knowledge, but more importantly a vast range of stock which… Read More

As a poor DIYer, I was very impressed with the initial help on the phone and later in your Wooburn Green store.

Jack was accommodating even though the sale value was just under £30.

Thank you, Jack!..Read More

I wanted to tell you how impressed I’ve been with the office recently, they are coming back with prices super quick and beating your competitor’s prices the majority of the time. The service from your team has been second to none. There has been the odd occasion when the wrong… Read More

Albion have worked closely with SBS for many years, over this period both Albion and SBS have expanded substantially, increasing our product ranges, number of employees, and for SBS, the number of branches! When Albion started out over four decades ago, their sole purpose was to supply quality products to… Read more

I called into the Northampton branch with just a pattern of a flange I needed. I didn’t know exactly what I actually needed, only fittings to fit my pattern. Although I have no account with Smith Brothers Stores, and clearly the components were of no significant value to them, the… Read More

Hi Both,

Just wanted to say thanks for this week, we have had some teething issues but got round them straight away. Spike has been great and managed to get Mandy over on the same day with a Pump we needed for a service/breakdown in Chester yesterday. Thank you!

I…   Read More

Smith Brothers have grown due to their excellent service, as well as an already impressive, yet continually expanding, product range. Their stock holding is extensive and rare in the current market place. Quick quotation turn around, ability to meet today’s demands of booking-in slots for site deliveries and proactive communication… Read More

We started using SBS Newcastle when they opened at Team Valley, and from the very first day, their service and stock have been excellent. They are always our 1st choice as a supplier for ordering materials… Read More